After-sale Services

As a leading supplier of video conference camera and systems, we offer the best customer service with our own engineers. All products purchased from our company are guaranteed for 2 years free repairment. We are always here to help you out.

Privicy Policy

When you place an order through the Site, we will maintain your Order Information (including your name, billing address, shipping address, payment information, email address, and phone number) for our records unless and until you ask us to delete this information.

Return Policy

We allow customers to return their brand new products with original box within 30 days of delivery for a full refund to the original payment method only, expect cutomerized products. We ARE NOT RESPONSIBLE for return shipping cost. All returns must be approved before shipping.

Shipping Policy

Most of the orders are processed within 7 business days after we get the payment, customized products will take longer. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.